Emotional intelligence is your ability to understand the
underlying feelings behind your emotions and those of other people; thus
enabling you to constructively maintain desired goals for interacting with
others.
Why
is emotional intelligent important?
Emotional intelligence deciphers the degree of a
person’s skill in handling hurdles and resilience to restore necessary harmony
in the context of social institutions. It
is important because conflict is part of groups dynamic and therefore need to
be managed in order to shape and maintain ideal objective stance in private or various
organized settings.  For instance, the use of emotional
intelligence enables an employer to establish potential career pointers in prospective employees through the recruitment and selection process.
High grades are attractive for any employer, but emotional attributes matters
if such a person would be responsible for handling customers.  Emotional intelligence is a key deciding
factor for such positions because an employer wants to retain existing clients
and attract new ones.  That could only
happen if a person handling customers is able to identify and manages
problematic people.
How
to recognize emotional intelligence? 
The emotional intelligence theory identifies five
characteristic:
- Self-awareness:
     Ability to recognize own emotions and their cause by maintaining high
     consciousness in order to make rational decisions. For an example, knowledge
     of personal strengths and weaknesses and ability to develop the given
     talents and spiritual gifts. 
- Self-regulation: Is an
     ability to monitor response versus reaction to an environment and ensures
     objectivity of own or other person’s actions.   When you see your own mistakes and
     readily learn to correct them, it indicates you ability to grow and maintain
     your credibility.
- Self-motivation:
     Ability to seek solutions to problems is ideal in both private and
     corporate settings.  The helpful
     approach is asking yourself how you can solve a challenge rather
     that dwell on who caused it or why the problem exists.
- Empathy:
     Ability to recognize the feelings of other and willingness to restore
     harmony.  It is noting human
     inefficiencies without being judgemental. 
     
- Effective relationships:
     Ability to identify contributors of conflict in relationships which
     includes poor communication of different personal values, perceptions,
     social roles, personal styles, goals, and allocation or access to
     resources.
Emotional intelligence is associated with exceptional
skills in interacting with people and getting the best out of them.  This is ideal because you need to connect
with people to learn from them and get their assistance in your chosen
fields.  Taking control denotes assessing
your level of success in influencing people to respond positively to your
ideas, leadership and vision.
 
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