Emotional intelligence is your ability to understand the underlying feelings behind your emotions and those of other people; thus enabling you to constructively maintain desired goals for interacting with others.
Why is emotional intelligent important?
Emotional intelligence deciphers the degree of a person’s skill in handling hurdles and resilience to restore necessary harmony in the context of social institutions. It is important because conflict is part of groups dynamic and therefore need to be managed in order to shape and maintain ideal objective stance in private or various organized settings. For instance, the use of emotional intelligence enables an employer to establish potential career pointers in prospective employees through the recruitment and selection process. High grades are attractive for any employer, but emotional attributes matters if such a person would be responsible for handling customers. Emotional intelligence is a key deciding factor for such positions because an employer wants to retain existing clients and attract new ones. That could only happen if a person handling customers is able to identify and manages problematic people.
How to recognize emotional intelligence?
The emotional intelligence theory identifies five characteristic:
- Self-awareness: Ability to recognize own emotions and their cause by maintaining high consciousness in order to make rational decisions. For an example, knowledge of personal strengths and weaknesses and ability to develop the given talents and spiritual gifts.
- Self-regulation: Is an ability to monitor response versus reaction to an environment and ensures objectivity of own or other person’s actions. When you see your own mistakes and readily learn to correct them, it indicates you ability to grow and maintain your credibility.
- Self-motivation: Ability to seek solutions to problems is ideal in both private and corporate settings. The helpful approach is asking yourself how you can solve a challenge rather that dwell on who caused it or why the problem exists.
- Empathy: Ability to recognize the feelings of other and willingness to restore harmony. It is noting human inefficiencies without being judgemental.
- Effective relationships: Ability to identify contributors of conflict in relationships which includes poor communication of different personal values, perceptions, social roles, personal styles, goals, and allocation or access to resources.
Emotional intelligence is associated with exceptional skills in interacting with people and getting the best out of them. This is ideal because you need to connect with people to learn from them and get their assistance in your chosen fields. Taking control denotes assessing your level of success in influencing people to respond positively to your ideas, leadership and vision.